Product Manager, Product Owner

Primary LocationUnited States Remote FriendlyYes Employment TypeFull Time

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Introduction

Summary 

Bellese Technologies is looking for someone with a passion for solving big problems in healthcare.  We need product managers who love to identify customer needs that lead to performant, elegant, and useful solutions used by millions. People use our solutions to provide information about care and coverage when it is needed most to make decisions about their health. We develop digital services that empower patients and caregivers with cost and quality information, as they have come to expect. 

Do you like to tackle complex problems and help define/build their solution? Do you like to translate the needs of humans into software designs and solutions? Do you enjoy the complex data analysis with large data sets? If you answer “yes” to many/all of these questions then you may be just the kind of person we are looking for.

The Opportunity 

The Bellese Team is charged with supporting CMS in their effort to modernize the Medicare Payment System. We employ a research-driven, user-centered, agile, and adaptive product development approach to deliver modern and standards-based solutions. This effort empowers CMS to provide responsive, correct, and accessible systems and processes for processing payments. The team works very closely with our CMS customer teams, as well as other teams in the modernization effort. You will be responsible for managing the development of new products or features. You will have a deep understanding of the technical aspects of your product. You will work closely with developers, service designers and other stakeholders to ensure that your collective ideas become a reality.

What you’re good at

  • Sitting in the customer’s and user’s shoes: you seek to understand and empathize with the users and their goals – their problems are your problems
  • Working with the development team to clarify requirements and help them understand the business side of the product
  • Succinctly communicating or demonstrating issues to your team, and leading the thought process of your team to drive toward feasible, viable, and highly-usable solutions
  • Creating user stories and acceptance criteria that clearly articulate requirements for each feature
  • Translating ideas into actionable, testable solutions, and working with engineering teams to define and implement those solutions 
  • Verifying that the finished product meets the requirements and the needs of customers by conducting usability tests or reviewing customer feedback
  • Prioritizing product backlog items based on business value, time needed to complete, and order in which they were created
  • Communicating with stakeholders to ensure that everyone is on the same page regarding features, functionality, and deadlines
  • Engaging and communicating with both technical and non-technical folks
  • Communicating project status and roadblocks to other team members
  • Working as part of an agile software development team - you’re a creative thinker and skilled communicator who thrives in cross-functional teams
  • Facilitating meetings and preparing presentations to share ideas and findings
  • Gathering critical information from meetings with various stakeholders and producing useful reports
  • Measuring results: you define success through clear metrics so the customer can see what works and what doesn’t

Competencies you’ll develop or continue to grow at Bellese

  • Learning about and applying product and design thinking frameworks to problem solving and managing the software development lifecycle
  • Working with user research to identify current user experience issues, and driving measurable improvements
  • Translating the HCD research findings and user needs into technical solutions, requirements and user stories
  • Managing a product backlog (Epics, Features, User Stories) in support of a strategic Product Roadmap
  • Releasing and supporting software systems to healthcare providers
  • All stages of the product development lifecycle - from research through design inception through implementation
  • Organizing/obtaining feedback from stakeholders on completed work

Extras credit for expertise in

  • Healthcare product management where access to the users is difficult, expensive, or impossible
  • Federal contract setting
  • Medicare payment system
  • Jira

Requirements

  • Bachelor's Degree in a related discipline or equivalent experience
  • 6 or more years of professional experience

Logistics

Other:

Executive Order requiring COVID safety protocols

Bellese employees are Federal Workers and are subject to Executive Order 14042, Ensuring Adequate COVID Safety Protocols for Federal Contractors, dated September 9, 2021 (published in the Federal Register on September 14, 2021, 86 FR 50985). As condition of employment, employees will need to provide either: a: proof of completed COVID vaccinations OR b: have an approved medical or religious exemption and proof of weekly COVID testing.

U.S. citizen or legal right to work in the United States without sponsorship

Bellese Technologies, LLC is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.  In addition to federal law requirements, Bellese Technologies, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

EEO is the law:

EEO is the Law Poster Supplement

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